THE PRESIDENT'S tech guy, Vivek Kundra, spoke at the University of Washington on Thursday and set out his vision for getting the government up to speed in matters I.T. As well as getting the nation online to pay their taxes, he wants to give people easy access to their health records, but is more than aware of the magnitude of the task ahead.
The most pertinent point that Kundra made in his address yesterday was the difference in attitudes to technology projects between publicly-funded projects and those in the private sector. While private sector companies approach a task thinking "what does the consumer want?" "Government projects tend to focus on how the thing will work, which usually ends up with them losing sight of their original aim--which, in this case, should be user simplicity."