March 13, 2010

Dirty Rotten Strategies

TODAY ON C-SPAN, I had the chance to watch a program that was taped at the Commonwealth Club in San Francisco. It featured Ian Mitroff who has co-authored a book entitled, "Dirty Rotten Strategies." Basically the author criticizes all institutions for either solving the wrong problem unintentionally, or worse, intentionally tackling the right problem in the wrong way. He claims government is particularly prone to doing both.

The speech lasted about an hour, including questions. In the talk Mitroff described the complexity, and interconnectedness of problems, and how people's underlying assumptions are influenced by society ranging from the education system to the churches to government and business. Through a culture of seeking unreality, people have developed biases that cause the wrong questions to be asked, resulting in the wrong problems being given precise solutions.

His comments on Toyota's current crises are insightful and worth listening to - if you have the spare time.

If you missed the show, you can watch it here.

Or, if you prefer, you can purchase Ian Mitroff's book here.

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